Our Promise

HILX is confident in the quality of our products. As such, we are proud to offer our customers a Life Time Warranty on all HILX Eyewear.

 

We warrant HILX Eyewear against defects in materials or workmanship forever after the purchase of the product.

 

HILX will repair or replace (with the same or comparably priced product), any product determined by HILX to have a manufacturer’s defect. You are responsible for cost of shipment to HILX. A processing fee (which covers return shipping and handling), plus any applicable taxes, will be charged for each warranty claim that is processed. For processing fee details and additional warranty information please contact info@hilxeyewear.com.   

 

HILX Eyewear’s LifeTime Warranty does not cover normal wear and tear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined by HILX not to be defects in materials or workmanship.

 

Please note that we do not accept refunds due to size or fit issues. Please double check the sizes of our products before purchasing.

 

For more details concerning repairs for damages not covered by the LifeTime Warranty, please contact info@hilxeyewear.com.